Privacy Policy
Last Updated: 8 March 2026 | Effective Date: 8 March 2026
Sabai Jai ("we", "us", "our") is committed to protecting the personal data of everyone who visits our website or makes enquiries about our community. This policy explains what personal data we collect, how we use it, and the rights you have in relation to it. Our residence is located at 234 Moo 2, Bophut, Koh Samui, Surat Thani 84320, Thailand.
1. Data We Collect
We may collect the following personal data when you contact us or submit a form on our website:
- Full name
- Email address
- Phone number (if provided)
- Message content submitted through our contact form
- Technical data such as IP address, browser type, and pages visited (via analytics cookies, if consented)
2. How We Collect Data
Personal data is collected directly when you submit an enquiry form on our website, contact us by email or phone, or visit our site (analytics data, with consent). We do not purchase or obtain personal data from third-party sources.
3. How We Use Your Data
We use personal data to:
- Respond to your enquiry and provide information about our programmes
- Communicate with you about your visit or residency arrangements
- Improve the experience of using our website (with consent, via analytics)
- Comply with any applicable legal obligations under Thai law and applicable international standards
We will not use your data for marketing communications unless you have given explicit consent.
4. Legal Basis for Processing
We process personal data on the following bases: your consent (for analytics cookies and marketing communications); the performance of a contract or pre-contractual steps (for enquiries and residency arrangements); compliance with legal obligations; and our legitimate interest in maintaining records and improving our services, where this does not override your rights.
5. Data Retention
Enquiry data from contact forms is retained for up to 24 months. Resident records are retained for the duration of a residency and for up to 5 years thereafter for legal and administrative purposes. Analytics data is retained in accordance with the terms of the analytics service used.
6. Data Sharing
We do not sell personal data. We may share data with:
- Service providers who support our website and communications (such as email and hosting providers), under appropriate data processing agreements
- Analytics providers, if you have consented to analytics cookies
- Legal or regulatory authorities, where required by Thai law
7. Cookies
Our website uses cookies for essential functionality and, with your consent, for analytics purposes. For full details about the types of cookies used and how to manage your preferences, please read our Cookie Policy.
8. Data Security
We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss, or disclosure. This includes using secure HTTPS connections for our website and limiting access to personal data to those team members who require it for their role.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: to request a copy of the personal data we hold about you
- Rectification: to ask us to correct inaccurate data
- Erasure: to request deletion of your data, subject to legal obligations
- Restriction: to ask us to limit how we process your data
- Portability: to receive your data in a structured, commonly used format
- Objection: to object to processing based on legitimate interests
- Withdrawal of consent: to withdraw consent at any time for consent-based processing
To exercise any of these rights, please contact us at privacy@sabaijaies. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to third-party websites, including Google Maps. We are not responsible for the privacy practices of these external sites and recommend that you review their policies separately.
11. Children's Privacy
Our services are directed at adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has submitted personal data to us, we will delete it promptly.
12. Applicable Law
This policy is governed by the laws of Thailand, including the Personal Data Protection Act B.E. 2562 (PDPA). Where applicable, we also acknowledge the rights of individuals in the European Union (GDPR) and other jurisdictions with equivalent data protection frameworks.
13. Policy Updates
We may update this policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of our website following an update constitutes your acknowledgement of the revised policy.
14. Contact
For questions or requests related to your personal data, please contact us at:
Email: privacy@sabaijaies
Address: Sabai Jai, 234 Moo 2, Bophut, Koh Samui, Surat Thani 84320, Thailand
Phone: +66 77 425 183